Diverse Product Selection
We offer a variety of models of leather hot stamping machines:Digital gold foil printer, digital plateless hot stamping machine, digital silk screen plate making machine, wide format label printer, file box printer, digital card printer, digital ribbon hot stamping machine.
Professional Purchase Guidance
Purchase Guidance
Our experienced sales team will, before customers make a purchase, understand their business scale, production requirements, and budget. For customers who are new to this industry, we will provide a detailed introduction to the performance and application scope of each model, helping them make a suitable choice.
Installation and Debugging Service
We provide an installation instruction manual containing step-by-step descriptions and schematic diagrams, accompanied by videos to assist customers in the installation process.
Training Service
Operation Skill Training
Through operation video demonstrations, we train customers on equipment start-up and shutdown procedures, the use of function buttons, parameter setting, and daily maintenance, etc. Buyers can ask questions in real-time. We also provide electronic operation manuals and FAQ guides.
Fault Troubleshooting Training
We explain common faults online, such as blurry patterns, insecure hot stamping, etc., analyze the causes, and share troubleshooting and repair techniques. For example, when the pattern is not clear, we guide employees to check the wear of the hot stamping plate, the temperature, and the cleanliness of the leather surface by themselves.
After-sales Maintenance Service
One-to-One Precise After-sales Service
Each customer will be assigned an exclusive after-sales consultant after the equipment is installed. In response to the problems encountered by customers, the after-sales consultant will respond promptly and arrange professional technicians to handle them immediately. We provide one-to-one technical support and personalized maintenance suggestions to ensure that customers always receive the most attentive and professional service during the equipment usage process.
Quick Maintenance Response
When customers report faults through the after-sales hotline or online platform, our after-sales team will contact them within 12 hours. Common faults will be solved through remote guidance, and for complex faults, we will coordinate with expert teams for remote consultation and quickly arrange the delivery of original factory spare parts.
Supply of Original Factory Spare Parts
Spare parts are directly supplied by the equipment manufacturer, ensuring quality. When customers need to replace spare parts, we will respond quickly, deliver them through international logistics, and provide replacement instruction videos and documents. Key spare parts come with quality guarantees and remote guidance services.
Contact Us
Jianhai International Center, Jingkai District, Zhengzhou City, Henan Province, China.
